Refund

REFUND POLICY

30-Day Money-Back Guarantee

You must be eligible for a refund. To check your eligibility, please contact us through the contact page or at virellacustomerhelp@gmail.com.

Damages or Issues

If an item is damaged or defective, we will issue a full refund as long as proof of the issue is provided and the request is made within 30 days of the order's arrival.
If you are eligible for a refund, we will send you a refund confirmation email. The refund will be available in your account a few days after we receive the returned item.